Effective Date: 23/03/2023
Last Updated: 25/06/2024
At Cresco Developers, we primarily offer digital products and services, including web development, software solutions, and subscription-based platforms. Since our offerings are digital, there is no physical shipping involved. This policy outlines the delivery process for our services and digital products.
1. Delivery of Digital Products & Services
a. Custom Web & Software Development
- Project delivery timelines are based on the agreed-upon schedule with the client.
- Upon completion, deliverables such as source code, documentation, or live deployments will be provided via secure online platforms (e.g., email, cloud storage, GitHub, or client portals).
- Clients will receive updates and progress reports throughout the development phase.
b. Subscription-Based SaaS Products
- Access to subscription-based services is provided instantly upon successful payment.
- Users will receive login credentials via email or direct account activation on our platform.
- If you do not receive access within 24 hours, please contact our support team.
c. Digital Products (Software, Licenses, and Other Assets)
- Any digital downloads, licenses, or software keys will be delivered via email or a secure online portal immediately after payment confirmation.
- Customers must ensure they provide a valid email address during checkout.
2. Delivery Issues & Support
If you experience any issues with receiving our digital products or services, please reach out to us at:
📧 Email: [Your Email]
📍 Address: [Your Business Address]
Our team will respond within 24-48 business hours to resolve any concerns.
3. Changes to This Policy
We may update this Shipping & Delivery Policy from time to time. Continued use of our services means you accept the revised policy.